Privacy Policy
At SageWeave AI, we are committed to protecting the privacy of our users. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our site, utilize our specialized AI literacy courses, participate in interactive workshops, receive personalized tech support, or engage with our community-building initiatives. Please read this policy carefully. If you do not agree with the terms of this Privacy Policy, please do not access the site or use our services.
Information We Collect
We collect personal information that you voluntarily provide to us when you register for our services, express an interest in obtaining information about us or our products and services, when you participate in activities on our site or otherwise contact us.
- Personal Identification Information: This includes names, email addresses, phone numbers, and physical addresses (e.g., for workshop materials or direct support delivery) when you register for an account, subscribe to our newsletter, or enroll in a course.
- Demographic Information: Such as age (to confirm eligibility for senior-focused services) and interests related to AI and technology.
- Course and Workshop Data: Information related to your progress in courses, workshop attendance, assignments, and feedback you provide.
- Technical Support Interactions: Records of our communications and technical assistance provided.
- Payment Data: We may collect data necessary to process your payment if you make purchases, such as your payment instrument number (e.g., credit card number), and the security code associated with your payment instrument. All payment data is stored by our payment processor and you should review their privacy policies for more information.
- User-Generated Content: Any content you post on our forums, community pages, or interactive platforms.
How We Use Your Information
We use the information we collect for various purposes, including:
- To Provide and Manage Services: To deliver specialized AI literacy courses, interactive workshops, and personalized tech support.
- To Personalize User Experience: To tailor content, courses, and support to your specific interests and learning pace within our online platform.
- For Communication: To send you administrative information, course updates, newsletters, and respond to your inquiries.
- To Improve Our Services: To analyze usage patterns, gather feedback, and continually enhance our educational offerings and digital literacy programs.
- For Community Building: To facilitate interaction and engagement within our artisan-inspired learning community.
- For Marketing and Promotional Purposes: To inform you about new courses, features, or special offers that may be of interest to you, always giving you the option to opt-out.
- To Process Transactions: To manage payments, fees, and charges for any services you purchase.
- To Ensure Security: To help maintain the safety and security of our online platform and services, including fraud detection.
Disclosure of Your Information
We may share your information in the following situations:
- Service Providers: We may share your data with third-party vendors, consultants, and other service providers who perform services for us or on our behalf, such as payment processing, data analysis, email delivery, hosting services, and marketing assistance.
- Business Transfers: We may share or transfer your information in connection with, or during negotiations of, any merger, sale of company assets, financing, or acquisition of all or a portion of our business to another company.
- Legal Requirements: We may disclose your information where we are legally required to do so in order to comply with applicable law, governmental requests, a judicial proceeding, court order, or legal process, such as in response to a court order or a subpoena (including in response to public authorities to meet national security or law enforcement requirements).
- To Protect Our Rights: We may disclose your information where we believe it is necessary to investigate, prevent, or take action regarding potential violations of our policies, suspected fraud, situations involving potential threats to the safety of any person, and illegal activities, or as evidence in litigation in which we are involved.
Data Security
We implement appropriate technical and organizational security measures designed to protect the security of any personal information we process. However, despite our safeguards and efforts to secure your information, no electronic transmission over the Internet or information storage technology can be guaranteed to be 100% secure, so we cannot promise or guarantee that hackers, cybercriminals, or other unauthorized third parties will not be able to defeat our security and improperly collect, access, steal, or modify your information.
Your Privacy Rights
In some regions (like the European Economic Area and the UK), you have certain rights under applicable data protection laws. These may include the right (i) to request access and obtain a copy of your personal information, (ii) to request rectification or erasure; (iii) to restrict the processing of your personal information; and (iv) if applicable, to data portability. In certain circumstances, you may also have the right to object to the processing of your personal information.
If you would like to exercise any of these rights, please contact us at [email protected]. We will consider and act upon any request in accordance with applicable data protection laws.
International Data Transfers
Your information, including personal data, may be transferred to — and maintained on — computers located outside of your state, province, country or other governmental jurisdiction where the data protection laws may differ from those from your jurisdiction.
We will take all steps reasonably necessary to ensure that your data is treated securely and in accordance with this Privacy Policy and no transfer of your personal data will take place to an organization or a country unless there are adequate controls in place including the security of your data and other personal information.
Children's Privacy
Our services are not intended for individuals under the age of 18. We do not knowingly collect personally identifiable information from anyone under the age of 18. If you are a parent or guardian and you are aware that your child has provided us with personal data, please contact us. If we become aware that we have collected personal data from anyone under the age of 18 without verification of parental consent, we take steps to remove that information from our servers.
Changes to This Privacy Policy
We may update our Privacy Policy from time to time. We will notify you of any changes by posting the new Privacy Policy on this page. You are advised to review this Privacy Policy periodically for any changes. Changes to this Privacy Policy are effective when they are posted on this page.
Contact Us
If you have questions or comments about this Privacy Policy, you may contact us at:
SageWeave AI
Pasir Panjang Drive 5
Singapore, 126800
Phone: +6580895083